RETURNS & REFUNDS POLICY
You have the right to cancel your order within 14 days.
The cancellation period for an order is 14 days from the date you receive the goods, or from the date a third party designated by you, other than the carrier, takes possession of the product.
To exercise your right of withdrawal, you must inform us of your decision by means of a clear statement.
You can inform us of your decision by email at techandwash@gmail.com.
We will issue your refund no later than 30 days from the day we receive the returned goods. We will use the same payment method you used for the order, and you will not incur any fees for this refund.
RETURN CONDITIONS
For goods to be eligible for return, please make sure that:
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The goods were purchased within the last 14 days
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The goods are in their original packaging
The following goods cannot be returned:
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Goods made to your specifications or clearly personalized
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Goods which, by their nature, cannot be returned, such as goods that deteriorate quickly or have passed their expiry date
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Goods which, after delivery, are inseparably mixed with other items due to their nature
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Used products cannot be returned
We reserve the right to refuse the return of any goods that do not meet the above return conditions, at our sole discretion.
RETURNING GOODS
You are responsible for the cost and risk of returning the goods to us. You must send us an email at techandwash@gmail.com before returning the product.
We cannot be held responsible for goods damaged or lost during return shipping. We are unable to issue a refund without the actual receipt of the goods or proof of delivery receipt.
GIFTS
If the goods were marked as a gift at the time of purchase and shipped directly to you, you will receive a gift credit for the value of your return.
If the product was not marked as a gift at the time of purchase, or if the gift giver had the order shipped to themselves to give it to you later, we will send the refund to the gift giver.
CONTACT US
If you have any questions about our Returns & Refunds Policy, please contact us by email at techandwash@gmail.com.